TemC+

TotalEnergies Mobility Card Plus (TemC+)

TemC+ (TotalEnergies Mobility Card Plus) is our next‑generation mobility and payment solution. It connects your card, phone, and account in one secure, intelligent system—delivering simpler, faster, and safer transactions across the TotalEnergies network.

At a glance:

  • Pay by Card, App, or SMS/OTP (no internet required for SMS)
  • Instant payments at stations; real‑time tracking of usage and spend
  • Enhanced security with eTags and anomaly detection
  • Automatic migration of your existing account and safe balance carryover
  • Robust fleet controls, alerts, and analytics for businesses

Who TemC+ is for

Individuals (B2C)

Fuel conveniently and securely with multiple payment methods, real‑time spend visibility, and instant approvals—without the hassle of cash or connectivity constraints.

Businesses & Fleets (B2B)

Gain granular control and visibility over fleet fueling with configurable limits (time, product, geography, tank capacity), automated anomaly flags, centralized invoicing, VAT support (where applicable), and comprehensive analytics.

Why Upgrade to TemC+

  • More ways to pay: Use Plastic Card, My e‑Card (OTP SMS), or Mobile App—all linked to your TemC+ account.
  • Security you can trust: eTags verify vehicle/user; system flags irregular activity to reduce misuse/fraud.
  • Operational control: Set limits and authorizations in real time; receive alerts on card use.
  • Paperless convenience: Digital journeys reduce paperwork and manual reconciliation.
  • Scalable for fleets: Centralized single invoicing, deep consumption analytics, and cost centre views.

How Migration Works

  1. Automatic Upgrade: Your current TotalEnergies card/profile is upgraded to TemC+.
  2. Balance Carryover: Your existing balance is transferred to TemC+.
  3. Continue as Usual: Station experience and access remain seamless.
  4. Multi‑channel Notifications: You’ll be informed via email/SMS about migration completion and new features.
  5. Support on Standby: Dedicated helpdesk and station migration desks are available.
“This isn’t just a new card—it’s a smarter way to move.” 

 

Apply for TemC+ Today

TemC+ for Individual TemC+ for Business

TemC+ Features & Value

1) Payment Flexibility

  • Plastic Card (EMV chip + PIN): Postpaid or prepaid options, issued by TotalEnergies.
  • My e‑Card (OTP via SMS): Virtual, paperless card; uses mobile number as unique identifier. No internet needed for OTP.
  • Mobile App Payment: Digital issuance/controls and in‑app transaction history.

2) Speed & Reliability

  • Instant approvals at the pump/terminal
  • Connected terminals (where equipped) ensure exact litres and swift checkout

3) Security & Fraud Reduction

  • eTags Security: Link transactions to the right vehicle/user for added verification.
  • Anomaly Reports: Automatic flagging of irregular transactions to protect against misuse.
  • Alerts: Real‑time notifications via SMS/email on card activity.

4) Extended Use Cases

  • Primary/secondary logistics, employees’ fleets, third‑party logistics, genset fueling, in‑house storage facility solutions with full monitoring (pilferage control, driver allocation, mileage tracking, managerial reporting).

5) Fleet Management & Controls (B2B)

  • Real‑time visibility: Monitor transactions per vehicle/driver.
  • Rules & Limits: Configure product restrictions, geographic/time windows, transaction thresholds, tank capacity locks, and KM tracking.
  • Authorizations: Approve and adjust limits live (daily/monthly/yearly in liters or currency).
  • Reload & Reallocate: Update prepaid balances online in real time.
  • Analytics & Reports: Consumption analysis, activity dashboards, statistics, and cost‑center views.
  • Single Invoice: Consolidated monthly invoicing—simplifies VAT recovery (if applicable).

6) Business Payment Options

  • Postpaid (Credit): Invoice at the end of the period; pay for what you consume within approved limits (subject to guarantee/deposit).
  • Prepaid (Reloadable): Top‑up via bank instruments; instant balance updates after each transaction; unlimited top‑ups during the month.

7) 24/7 Support

Continuous support for card information, balance inquiries, blocking/limits updates, and invoicing.

Helpline & Contacts:

Phone: 0700‑100‑0829

Email: [email protected] | [email protected]

Web Contact: services.totalenergies.ng/contact

How to Pay with TemC+

Plastic Card

  1. Present card at the pump/cashier.
  2. Enter PIN; payment is approved instantly.
  3. Transaction appears in your dashboard/statement.

My e‑Card (OTP SMS)

  1. Provide your registered number to the attendant.
  2. Receive a one‑time passcode (OTP) via SMS.
  3. Share OTP to authorize payment; transaction is recorded.

Mobile App

  1. Open the Total Services app and select your linked TemC+ account.
  2. Approve the transaction digitally; view receipts and history in‑app.

For Fleet Managers: What You Can Control

Spending limits (daily/monthly/yearly, liters or currency)

Product restrictions (e.g., fuel types, lubricants, wash)

Time windows (hours/days of authorized use)

Geographic restrictions (approved stations/regions)

Vehicle specificity (link cards to vehicles; tank capacity lock)

KM/Mileage tracking (enter mileage at fueling to improve analytics)

Blacklist/Update cards instantly from your portal

Alerts & anomaly detection for proactive fraud prevention

Billing, VAT & Compliance (B2B)

Single consolidated invoice for all fleet spend.

VAT invoicing available for VAT‑registered businesses (subject to local regulations).

Paperless records and detailed statements support audit readiness and budget clarity.

Frequently Asked Questions (FAQs)

General

What is TemC+?
TemC+ is an upgraded payment and mobility platform from TotalEnergies that offers card, app, and SMS/OTP payments, real‑time tracking, and stronger security (eTags, anomaly reports).

Do I need to do anything to migrate?
No. Migration is automatic—you’ll be notified once complete. You will only need to pick up your physical card at the nearest station to you.

Will my balance be safe?
Yes. Your entire existing balance is carried over securely to TemC+.

Is there downtime during migration?
We target zero downtime. If any brief interruption is necessary, we’ll inform you.

Do I need internet for payment?
No. SMS/OTP payment works without internet.

Where can I use TemC+?
At TotalEnergies stations nationwide; availability of certain connected features may vary by station.

Who do I contact for support?

B2C (Individuals)

How do I switch payment methods?
Your TemC+ account supports Card, My e‑Card (SMS OTP), and Mobile App. Choose what’s convenient per transaction.

Can I track my spending?
Yes. TemC+ provides real‑time tracking and digital receipts.

Is TemC+ safer than cash?
Yes. PIN‑secured card, OTP authorization, eTags, and anomaly alerts significantly reduce risk.

 

B2B (Fleet & Businesses)

What controls can I set?
Configure limits, product restrictions, time/geographic windows, tank capacity locks, and vehicle‑specific rules—all in real time.

Can I get one invoice for all vehicles?
Yes. TemC+ provides a single consolidated invoice for easier reconciliation and VAT recovery (where applicable).

Which payment options fit my company best?
Choose Postpaid (credit with monthly invoicing) or Prepaid (reloadable balances). Both integrate with analytics and controls.

TemC+ – Same card, more ways to pay.


TotalEnergies Marketing Nigeria Plc
1415e, Adetokunbo Ademola Street, Victoria Island, Lagos, Nigeria

Phone: 0700 100 0829

Email: [email protected] | [email protected]
Website: services.totalenergies.ng